Do you have a product satisfaction guarantee?

Absolutely. Our primary focus here at Linen Locker is to ensure that customer satisfaction is our highest value. When you receive your purchase, if you are not completely satisfied, simply return it within 30 days. We?ll gladly exchange it or refund your purchase price, excluding shipping. All returns or exchanges should include a Return/Exchange Authorization Code. Requesting an authorization code is easy .Just call 1-800-849-7317, and ask for Lisa.