Frequently Asked Questions

If you need help with anything, chances are you will find it in our Frequently Asked Questions! If our Frequently Asked Questions do not fully answer the questions you may have, please do not hesitate to call us at 1-800-849-7317. Please see the categories below and click on the links that best describe the questions you may have.


General Information

	How Do I Contact Linen Locker?

	Does Linen Locker match prices?

	Does Linen Locker have all items in stock?

	Do you have a printed catalog?

General Product Information

	What should I do if I have a question about your products?

	How often do you update the products on your website?

	Do you have a product satisfaction guarantee?

	Can I exchange an item that I bought from Linen Locker?

	How do I return / exchange an item if the packing slip was lost?

	What are your return policies?

Payment Information

	What methods of payment do you accept?

	Can I order online without a credit card?

	Is my credit card information secure?

	Do you offer payment installments?

	When is my credit card charged after I complete my order?

Ordering Information

	Do you ship internationally?

	How do I know if you have received my order?

	Can I ship items to more than one location when shopping online?

	What shipping methods are available through Linenlocker.com?

	How do I check the status of my order?

Bedding Product Information

	What does a product 'set' include?

Window Product Information

	How do I know what sizes will fit my windows?

	How do different materials affect the style I am going for?

Rug Product Information

	How should I choose an area rug?

	Why do different materials make a big difference?

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